Terms & Conditions

    Last Updated: June 9, 2026

    1. Introduction

    Welcome to FlowGen Solutions. By accessing our website and using our services, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our services or website.

    2. Services

    FlowGen Solutions provides business automation and communication services including, but not limited to:

    • CRM automations
    • Appointment booking systems
    • SMS and email communications
    • Chat widgets
    • Missed-call text back systems
    • Review request automations
    • Workflow integrations
    • AI-powered customer communication tools

    We reserve the right to modify, suspend, or discontinue any service at any time without notice.

    3. SMS Communications & Consent

    By submitting your phone number through our website forms, chat widgets, scheduling pages, or other opt-in methods, you expressly consent to receive SMS communications from FlowGen Solutions.

    These messages may include:

    • Appointment reminders
    • Customer support messages
    • Follow-up communications
    • Workflow notifications
    • Service updates
    • Marketing or promotional messages

    Message frequency may vary.

    Message and data rates may apply depending on your mobile carrier and plan.

    You can opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us directly at flowgensolutionsllc@gmail.com.

    Consent to receive SMS messages is not a condition of purchase.

    4. User Responsibilities

    You agree to provide accurate information when using our services and are responsible for maintaining the confidentiality of any accounts, credentials, or integrations connected to our systems.

    FlowGen Solutions is not responsible for losses resulting from unauthorized access caused by failure to secure your accounts or devices.

    5. Third-Party Platforms

    Our services may integrate with third-party platforms including CRMs, scheduling software, payment processors, communication providers, and automation tools.

    We are not responsible for outages, failures, data loss, or policy changes caused by third-party services.

    6. Intellectual Property

    All website content, branding, designs, workflows, graphics, text, and automation systems are the intellectual property of FlowGen Solutions unless otherwise stated.

    You may not reproduce, distribute, or exploit any content without written permission.

    7. Limitation of Liability

    FlowGen Solutions shall not be held liable for indirect, incidental, consequential, or special damages arising from the use of our services, including but not limited to loss of revenue, business interruption, data loss, or communication failures.

    8. Privacy

    Your use of our services is also governed by our Privacy Policy. We do not sell or share your personal information with third parties for marketing purposes.

    9. Contact Information

    If you have questions regarding these Terms & Conditions, please contact us:

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