Privacy Policy

    Last Updated: June 9, 2026

    1. Information We Collect

    FlowGen Solutions may collect personal information that you voluntarily provide when you:

    • Fill out forms on our website
    • Request support or information
    • Schedule appointments
    • Use our chat widgets
    • Communicate with us by phone, SMS, or email

    The information collected may include:

    • Full name
    • Email address
    • Phone number
    • Company name
    • Appointment information
    • Communication history
    • Any additional information you choose to provide

    2. How We Use Your Information

    We use the information we collect to:

    • Provide and maintain our services
    • Process requests and inquiries
    • Send appointment reminders and updates
    • Deliver SMS and email communications
    • Improve customer experience
    • Operate CRM and automation systems
    • Provide customer support

    3. SMS Consent & Communications

    By providing your phone number through our website, forms, chat widgets, or scheduling systems, you consent to receive SMS communications from FlowGen Solutions.

    These communications may include:

    • Appointment reminders
    • Service updates
    • Customer support messages
    • Follow-up communications
    • Marketing or promotional messages

    Message frequency may vary.

    Message and data rates may apply.

    You may opt out at any time by replying STOP to any SMS message received from us.

    For assistance, reply HELP or contact us directly at flowgensolutionsllc@gmail.com.

    SMS consent is not shared with third parties or affiliates for marketing purposes.

    4. Sharing of Information

    We do not sell, trade, or rent your personal information.

    We may share information with trusted third-party providers solely for business operations and service delivery purposes, including:

    • CRM providers
    • Hosting providers
    • Scheduling platforms
    • Communication platforms
    • Automation software providers

    These providers are only given access necessary to perform their services.

    5. Cookies & Tracking Technologies

    Our website may use cookies and similar technologies to improve website functionality, analyze traffic, and enhance user experience.

    You may disable cookies through your browser settings if desired.

    6. Data Security

    We implement reasonable security measures designed to protect your personal information against unauthorized access, misuse, or disclosure.

    However, no method of electronic transmission or storage is completely secure.

    7. Your Rights

    You may request access to, correction of, or deletion of your personal information by contacting us directly.

    8. Changes to This Policy

    We may update this Privacy Policy periodically. Any updates will be posted on this page with the revised effective date.

    9. Contact Information

    If you have questions regarding this Privacy Policy, please contact us: