Privacy Policy

    Last updated: 5/20/2026

    1. Information We Collect

    We collect information you provide directly to us when you fill out forms, use our chat widget, request support, or otherwise communicate with us. The types of information we may collect include your name, email address, phone number, company name, and any other information you choose to provide.

    2. How We Use Your Information

    FlowGen Solutions uses the information we collect to provide, maintain, and improve our services. We use it to process your requests, send automated text and email responses, manage your appointments, and populate our integrated CRM systems to ensure you receive timely and professional service.

    3. Data Sharing and Disclosure

    We do not sell or rent your personal information to third parties. We may share your data with trusted third-party service providers (such as hosting providers, CRM platforms, and communication APIs) strictly for the purpose of operating our business and providing our automation services to you.

    4. Cookies and Tracking

    Our website may use cookies and similar tracking technologies to track activity and hold certain information. This helps us analyze website traffic and improve the user experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

    5. Data Security

    We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet or email transmission is ever fully secure or error-free.

    6. Contact Information

    If you have any questions or concerns about this Privacy Policy, please contact us at FlowGenSolutionsLLC@gmail.com or call us at (757) 243-4957.